| |
Preparatory Exam
The following sample review is designed to provide potential examination
candidates with the opportunity to test their knowledge using typical
examination questions. The sample review includes a selection of questions from
each category of study. Five comprehensive reviews consisting of 120 questions
each are available.
These questions are intended to assist the candidate in building their level of
preparedness and does not guarantee success on examinations.
| SAMPLE QUESTIONS |
Conduct Appropriate to a Professional Setting
Dental Health Education
Dental Sciences
Clinical Care Procedures
Client Care Procedures
Practice Management Procedures
Laboratory Procedures
Intra Oral Procedures
|
|
Question 1:
Deficiencies in vitamins and minerals cause malformations in the developing
structures of teeth. The vitamin/mineral group/s most associated with deficiency
malformation in teeth is/are ______________.
- iron, sodium, vitamin C, vitamin D
- calcium, vitamin A, vitamin C
- phosphorus, vitamin D
- vitamin A, vitamin K
- magnesium
|
a) 1 |
b) 2, 3 |
c) 4, 5 |
d) 3, 4 |
e) 2, 3, 5 |
Answer: B
| iron |
formation of hemoglobin |
| sodium |
regulates body fluids |
| vitamin K |
normal blood clotting and liver function |
| magnesium |
building bone, release of energy from muscle glycogen conduction of nerve
impulses |
| calcium |
development and maintenance of teeth and bone, clotting, muscle activity,
healthy nerve tissue |
| phosphorous |
formation of bones and teeth, release of energy from foods |
| vitamin D |
healthy eyes, cells of skin and mucous membrane |
| vitamin C |
prevents tendency to bleed, essential in healing |
Question 2:
The dental health educator is participating in an open forum at a rural
community hall during dental health week. The educator taking part must be
experienced in all facets of oral care, be aware of regional issues, and be
prepared to answer and assist with a wide variety of questions and concerns. The
subject of stain became a topic of interest as those attending varied in age,
sex, health, and habits. Which of the following statements are valid?
- stains appear on the outside surface of teeth or within the tooth
- all stains can be removed by scaling and polishing
- stains may be caused be bacteria, chemicals or foods
- green stain is common in adults
- endogenous stain occurs during tooth development
|
a) 2, 3 |
b) 2, 4 |
c) 1, 3, 5 |
d) 1, 3, 4 |
e) 2, 3, 4, 5 |
Answer: C
- extrinsic stains can be removed by scaling and polishing
- intrinsic stains can not be removed by scaling and polishing
- chromogenic bacteria creates a green stain at the cervical edge
- tobacco (chemical) can create a brown stain
- food can stain the surface of teeth (beets)
- green stain is common in children as it is thought to be related to the remains
of the enamel cuticle
- intrinsic stain is seen within the tooth
- extrinsic stain is seen on the outside of the tooth
- endogenous stain is related to medication, fluoride or a systemic disease
process occurring during tooth development which leaves the tooth discolored
Question 3:
The dental health educator is working with a hypertensive, geriatric patient
to develop positive tooth brushing/flossing habits and an oral environment free
of calculus, plaque or stains. Which of the following statements would be
applicable?
- use a powered toothbrush
- floss using the middle fingers, index fingers and thumbs
- floss using a bridge threader
- floss using a flossing wand
- initially have the teeth polished using an air-powder polishing technique using
a slurry mixture
|
a) 5 |
b) 1, 2 |
c) 1, 4 |
d) 2, 3, 5 |
e) 1, 2, 5 |
Answer: C
- air-powder polishing uses a high sodium slurry mixture and is not for use on
patients with communicable diseases, respiratory disorders or anyone on a sodium
restricted diet such as hypertension
- a powdered toothbrush assists patients with reduced levels of manual dexterity
as seen in seniors
- flossing using the index, middle fingers and thumbs requires a high level of
manual dexterity not generally seen in seniors
- an alternative to manual flossing for patients with low levels of manual
dexterity is to use a flossing wand
- bridge threaders are exclusively for cleaning under bridges or for fixed
orthodontic situations
Question 4:
Maslow's "heirarchy of needs" include in ascending order:
- physiology
- security
- social
- ego
- self actualization
The lower needs must be met before the higher needs can be satisfied. The dental
health educator has been working with a family who have been members of the
practice for several years. Initially the family visited for emergency
situations only, but over time the parents completed university, paid back
student loans, bought a home, had a wonderful family life, and moved through the
corporate ladder each time securing a more satisfying job and higher financial
compensation. Dentally the family progressed to regular dental visits and a firm
commitment to their oral health. Mrs. Morrison has reached the level of
satisfying her ego needs. Over the long weekend Mrs. Morrison fractured an
anterior tooth which had been slated for root canal therapy, post and core and
crown. Mrs. Martin is experiencing severe discomfort and is extremely self
conscious about her appearance. Once seated in the dental chair, Mrs. Morrison
locks her ankles together and clenches the arm rests. The dental educator
recognizes this as a nonverbal cue and approaches the patient bearing this in
mind. Mrs. Morrisson's gesture is indicating ______________________________.
|
a) defensiveness |
b) openness |
c) embarrassment |
d) nervousness |
e) touching |
Answer: D
- crossed arms or clenched fists show that a patient is not in agreement or is
defensive
- sitting close or at the same level as a patient indicates openness rather than
an authorative stance
- patients covering their eyes or mouth indicates embarrassment
- a fearful patient tries to hide their fear by this sort of gesture, once relaxed
the gesture will disappear
Question 5:
Katie, the dental health educator in Dr. Stephen's office is working to
provide an active learning environment for successful patient education
programs. Which of the following statements is / are not indicative of the
development of a new habit pattern based on patient acceptance and active
participatory learning?
- listen to the patient's feeling about their current oral condition
- design with the patient a plan or program to satisfy the patient's needs and
abilities
- introduce all skills to be learned at once using visual aids
- send the patient home to try for the first time and practice the skills
- provide encouragement and reinforcement to the patient
|
a) 2 |
b) 3 |
c) 4 |
d) 3, 4 |
e) 1, 2, 5 |
Answer: D
- in order for a plan to be successful, the patient must feel like a partner in the design of their own program and that the program meets their personal needs at a level which demands of them what they are capable of
- skills should be introduced one at a time to be sure that a patient is comfortable with each one before going on to the next - only so much can be absorbed at one time
- patients should try each skill in the office after it is demonstrated for them by the educator and should practice with the educator until the patient is comfortable and can go home to continue to practice following the designed program
- encouragement and reinforcement from the dental team plays an enormous role in patient success in their oral health routine
Question 6:
The mucogingival junction is the area where:
- the unattached, marginal gingiva meets the attached gingiva
- the interdental papillae meet the attached gingiva
- the tissue of the labia joins the oral mucosa
- the attached gingiva joins the lining mucosa
Answer: D
- the unattached gingiva (marginal gingiva/free gingiva) is the border of the gingiva surrounding the neck of the tooth in a collar like way
- interdental gingiva (gingival papilla) is the extension of the free gingiva between two teeth
- labia refers to lips, the vermilion border is where the skin of the lips joins the mucous membrane
- the attached gingiva extends from the base of the sulcus to the mucogingival junction. The mucogingival juncion is where the lining mucosa and attached gingiva join
Question 7:
The cusp of Carabelli is located on which of the following?
- maxillary second molar, facial cusp
- maxillary first molar, lingual cusp
- mandibular first molar, lingual cusp
- maxillary second bicuspid, lingual cusp
Answer: B
- the cusp of Carabelli is found on permanent first molars or deciduous second molars and is an additional lingual cusp
Question 8:
Which of the following teeth are most likely to vary in form or be
congenitally missing?
- maxillary cuspids
- mandibular central incisors
- mandibular first bicuspids
- maxillary lateral incisors
Answer: D
- the permanent maxillary lateral incisors vary in form more than any other tooth in the oral cavity (except third molars) and are frequently congenitally missing
Question 9:
The bony structures that appear web-like in a radiograph and are filled with
bone marrow are known as:
- trabeculae
- foramen
- hematopoietic
- osteoblasts
Answer: A
- bony spicules in cancellous bone form a meshwork filled with bone marrow which is visable on a radiograph, the meshwork is referred to as trabeculae
- foramen are openings for blood and nerves
- hematopoietic pertains to blood
- osteoblasts are bone forming cells
Question 10:
The side to side shifting movements of the mandible is controlled by which
muscle?
- zygomatic major
- pterygoid
- temporal
- masseter
Answer: B
- the zygomatic major muscle draws the corners of the mouth up and back
- the pterygoid muscle controls the mandible side to side shifting
- the temporal muscle raises the mandible, closes jaw and retracts a protruding mandible
- the masseter muscle raises the mandible and closes the jaw
Question 11:
To avoid the splatter of contaminants from the ultrasonic cleaning solution:
- the lid must always remain in place during operation
- the instruments being cleaned should be enclosed in resin cassettes
- the ultrasonic cleaner should not be operational for cycles longer than 10
minutes
- operators should periodically test the cleaning unit for effectiveness
Answer: A
- the lid must be left on when processing to prevent airborne contamination and when not in use to prevent odor and evaporation
- instruments may be placed in plastic or resin cassettes and will require a longer processing time
- time required for processing varies based on type of material or debris, power of the unit and number of instruments. Normal range is 5 to 15 minutes
- testing the cleaning unit for effectiveness is an indicator of service required
Question 12:
Sterilizer monitoring services or agencies will send the dental office reports
by either telephone or mail. A positive report:
- indicates that sterilization did not occur during the test cycle
- indicates that sterilization occurred during the test cycle
- indicates the sterilizer does not require service or attention at the time of
testing
- both b and c
Answer: A
- a positive report indicates that sterilization did not occur in the test cycle
- a negative report indicates that sterilization occurred properly in the test cycle
- there are many reasons that service is required for sterilization units and a single positive report may relate stricly to human error
Question 13:
A properly positioned chairside dental assistant is:
- 2 to 3 inches lower than the operator
- at the same height as the operator
- 4 to 5 inches higher than the operator
- 12 inches higher than the operator
Answer: C
- if the assistant is seated too low, the operator's view is blocked and the assistant is unable to see into the oral cavity, the proper height is 4 to 5 inches higher than the operator
- if the assistant is seated too high, fatigue and strain will result, feet will not reach the platform and effect lower extremity circulation
Question 14:
The clock concept for a left handed operator locates the assistant's zone:
- between 2:00 and 4:00
- between 8:00 and 10:00
- between 12:00 and 5:00
Answer: B
| operator's zone |
12 - 5 o'clock |
| assistant's zone |
8 - 10 o'clock |
| transfer zone |
5 - 8 o'clock |
| static zone |
10 - 12 o'clock |
Question 15:
The instrument of choice to remove carious dentin, debris or excess cement from
a tooth would be:
- a chisel
- the air-water syringe
- a spoon excavator
- a Hollenback
Answer: C
- a chisel is a handcutting instrument designed to plane the enamel margin, form line and point angles and place retention grooves in the tooth preparation
- the air-water syringe is a unit instrument used to flush and dry tooth structure
- a spoon excavator is a handcutting instrument used to remove carious dentin, debris or excess cement from a tooth
- a Hollenback is a type of carver used to shape or contour interproximal amalgam restorations(an amalgam knife may also be used)
Question 16:
Current medications are noted in the medical history update because:
- they will indicate to the dentist whether the patient is at risk for transient
bacteremia
- they will alert the dentist to infectious disease risks
- they will help the dentist choose appropriate anesthetics and treatment options
- a and b
Answer: C
- the patient at risk for transient bacteremia is not necessarily on medication for a related condition at the time of the visit
- the patient may not currently be on medication for an infectious disease (carrier)
- current medications play a role in today's treatment and treatment plan
Question 17:
If a second attempt is necessary to obtain a correct reading or confirm an
abnormal reading, a minimum of __________________ must pass or the other arm is
used.
- 3 minutes
- 5 minutes
- 10 minutes
- 20 minutes
Answer: C
- if additional readings are required the reading should be taken after a minimum of 10 minutes to prevent an incorrect reading
Question 18:
Nitroglycerine is available in several forms which determine the route of
administration. Which of the following are correct?
- oral tablet or oral capsule
- translingual spray or sublingual tablet
- liquid suspension or preloaded injection syringe
Answer: B
- antibiotics, analgesics, antianxiety medications are dispensed in the form of oral tablets or capsules
- nitroglycerin is dispensed by translingual spray, sublingual tablet for quick transfer to the blood stream or by transdermal patch or paste for small constant doses
- epinephrine is dispensed by preloaded syringe to be used to treat an allergic reaction
- medication for digestive disorders, skin lotions and antibiotics may be dispensed as a liquid suspension
Question 19:
Induction time for local anesthetic is described as:
- the length of time taken by the dentist to inject the full carpule of anesthetic
- the period of time from the injection of the anesthetic until effective
anesthesia is in place
- the period of time from complete anesthesia until complete reversal
Answer: B
- administration time is the length of time it takes the dentist to delivery the anesthetic
- induction time is the length of time from the injection of the anesthetic until effective anesthesia is in place
- duration time is the length of time from complete anesthesia until complete reversal
Question 20:
An area of decay in the cervical third of the facial surface of a tooth
would be considered __________________ using Black's classification of cavities.
- class I
- class III
- class V
- class VI
Answer: C
| class I | pit and fissure cavities |
| class II | proximal surface (M and D) of anterior teeth |
| class V | gingival third of vestibular and lingual surfaces |
| class VI | defects or abrasion on incisal edge of anterior teeth and cusp tip of posterior teeth |
Question 21:
Mrs. Jeannie Maryland telephones Dr. Stephen's office to request a tax reciept
for the treatment received during the previous year. Lori places Mrs. Maryland
on hold in order to retrieve the records and verify the address. When Lori
returns to her work station, she discovers that Mrs. Maryland has been either
cut off by the office or has hung up herself. The general rule for dealing with
this situation is __________________ .
- the individual who placed the call is the one who calls again
- if the office cut off Mrs. Maryland, Lori should call Mrs. Maryland
- if Mrs. Maryland chose to hang up, she should call the office back to request
the tax receipt
- Lori should send a written explanation of what transpired
- Lori should inform all patients that requests like this should be in writing
Answer: A
- the general rule is the individual who placed the call is the one who calls again. appropriate explanations can be made at the time of the return call.
Question 22:
The Float dental office has received a large supply order from Billings
Supply House. The delivery man indicated that the order is in ten boxes and one
box contains the hazardous material. The acrylic custom tray liquid is in the
box marked hazardous material and the container is labeled hazardous material.
The office has two laboratory areas and the solution is split between the two
laboratories. Half of the solution is left in the original container and the
balance is poured into a clean dry and unlabeled container. A __________________
must be attached (by the office) to the new container.
- workplace label
- supplier label
- shipping label
- a, c
- a, b, c
Answer: A
- when material is transferred from the original container to another container, a workplace label must be attached, this label lists:
- an identifier of the material
- safe handling information
- a statement that MSDS is available
- the supplier attaches a supplier label to the original container of controlled products, the label lists:
- danger precautionary measures
- first aid measures
- shipping labels are attached to all products being shipped, the label includes supplier, recipient and will indicate if a controlled substance
Question 23:
Mike Badder, his wife Amy Badder and their daughter Julie have a dental
appointment with Dr. Bill Williams. Mike and Amy both have a private dental plan
which covers the family. Mike's date of birth is May 03, 1971, Amy's is March
10, 1973 and Julie's is February 15, 1992. The treatment for the family
included:
|
Mike |
Amy |
Julie |
extraction of lower right superumerary third molar |
-emergency examination -1 PA |
pulpotomy |
The claim form for Mike's extraction will include the tooth number
- 4-9
- 4-8
- 9-9
- 17
- 3-9
Answer: C
| 4-9 non-existent |
| 4-8 mandibular right, third molar |
| 9-9 all supernumerary teeth are number 9 - 9,
further description can be detailed in the information box if necessary |
| 17 is the universal tooth code for mandibular left third molar |
| 3-9 non-existent |
Question 24:
A patient with dual insurance coverage calls the office after being told by
the insurance company that the policies he has contain a nonduplication of
benefits provision. His understanding from the insurance carrier is that
-his total fee for service is $500.00 -the primary carrier allowable limit
is $200.00 for this service -the secondary carrier allowable limit is
$300.00 for this service Considering the nonduplication of benefits
provision, the patient portion (if applicable), the primary and secondary
carrier allowable limits, what amount should the secondary carrier be
responsible for?
- $100.00
- $200.00
- $300.00
- $500.00
- $0
Answer: A
- the general rule for nonduplication of benefits indicates regardless of maximum allowable limit, the secondary carrier will only cover the amount beyond the primary carrier to the secondary limit, if the primary coverage is greater than the secondary limit the secondary benefit will be zero.
Question 25:
Appointment Page Dr. Bill Williams Friday, January 10, 20xx

Tanya Roberts asks the administrator if any additional appointments are required
following the Friday, January 10, 20xx visit. The administrator's most likely
response will be____________________________________.
- yes
- no
- possibly
- that she must check her chart
- that she should ask the dentist on Friday.
Answer: C
- the administrator has scheduled a crown preparation appointment on tooth 3-2 at 8:45am Friday
- the administrator must be aware that at least one additional appointment will be required to cement the crown when it returns from the laboratory in about a week
Question 26:
The fabrication of a gold crown involves many steps. Following the removal
of the casting from the ring and brushing away adhering investment material the
casting is placed in an acid solution to remove surface oxidation. The process
of removing surface oxidation is called _________________.
- polishing
- finishing
- pickling
- casting
- tempering
Answer: C
- polishing is the process of producing a high luster on the casting, this may be accomplished by wheels, brushes, tripoli and rouge
- finishing involves removal of the sprue from the casting and refinement of the antomy of the casting using discs and coarse abrasives
- pickling is the final step in removing oxides from the surface of the casting by placing it in a commercial pickling solution or 50% hydrochloric acid (offensive odor)
- tempering relates to hydrochloric impression material, it refers to the bath that holds and cools the tray and material to a temperature comfortable for placement on a patient's oral tissue
Question 27:
The initial set of alginate is indicated by a/an ____________.
- glossy appearance
- exothermic reaction
- loss of tackiness
- endothermic reaction
- chalky appearance
Answer: C
- alginate impressions properly mixed and having reached the final set stage are glossy in appearance
- an exothermic reaction occurs with gypsum products, this is a heating reaction which is transferred to the outside and to anything it comes in contact with
- loss of tackiness idicates the initial set of alginate the impression must be seated prior to this point
- an endothermic reaction is when heat is transferred within
- study casts that have been in contact with an alginate impression for prolonged periods appear chalky as some of their moisture has been absorbed by the alginate
Question 28:
The dental assistant removes the alginate impression from the patient's mouth
and then __________________ the impression.
- rinses with water, shakes to remove excess liquid, sprays with disinfectant,
shakes to remove excess, sprays with disinfectant, pours in stone
- blows until debris free, sprays with disinfectant, shakes to remove excess
liquid, pours in stone
- rinses with water, shakes to remove excess, sprays with disinfectant, shakes to
remove excess liquid, pours in stone
- sprays with disinfectant, pours in stone
- rinses with water, sprays with disinfectant, pours in stone
Answer: C
- excess liquid must always be removed prior to pouring an alginate impression or it will weaken the gypsum mix
- debris is flushed away by rinsing, blowing until debris free may distort impression and will not remove blood
- rinse, shake, spray disinfectant, shake, pour is the recommended method of preparing an alginate
Question 29:
Mrs. Marine Pars is in Dr. Stephen's office to discuss the fabrication of a
bridge from 1-6 to 1-4. Dr. Stephen's dental assistant Rosa is directed by Dr.
Stephen's to obtain alginate impressions for study models. Rosa checks to see if
Mrs. Pars is wearing a removable dental appliance. Rosa removes the upper
partial denture. Rosa explains the procedure to Mrs. Pars, mixes the powder and
water together and begins the impression process. To load the maxillary tray the
dental assistant will ________.
- insert the material from the anterior and spread to the posterior
- overfill the posterior palatal portion of the tray to ensure all anatomy is
included
- rotate the corner of the tray over the maxillary arch
- make sure the handle is in line with the nose
- gently bring the tray forward over the anterior teeth and flex the lip over the
tray
|
a) 2, 3 |
b) 1, 2, 4 |
c) 3, 4, 5 |
d) 1, 3, 5 |
e) 1, 2, 3, 4, 5 |
Answer: C
- overfilling the posterior portion of a maxillary tray will allow excess material to flow toward the throat during placement
- the corner of the tray is rotated over the maxillary arch to facilitate fitting between the lips and accurately placing over the arch.
- the handle should be in line with the nose
- seat the posterior border of the tray first to form a seal, bringing forward over the anterior teeth while lifting the patient's lips out of the way as the tray is seated
Question 30:
Dr. Stephen's assistant, Katie, is preparing to fabricate a custom tray. She
begins by preparing the cast. Which of the following steps would be included?
- fill the undercuts
- outline the margins of the cast in pencil, indicating the area the tray will
cover
- place a spacer on the cast to create room in the tray for the impression
material
- cut spacer stops in the spacer
|
a) 2 |
b) 3 |
c) 2, 3, 4 |
d) 1, 2, 3, 4 |
Answer: D
- fill undercuts to prevent locking the tray in
- outlining the area the tray is to cover facilitates placing the tray material and lessens the necessity of trimming
- place the spacer
- cut spacer stops, apply a separating medium if necessary
Question 31:
Michael Smart is scheduled for preliminary impressions. Dr. Jones will instruct
the commercial laboratory to fabricate a sports mouth guard. The dental
assistant has not disinfected the alginate impression prior to placing it in a
sealed plastic bag. How should the laboratory be made aware of this?
- the dental assistant will telephone the laboratory
- the dental assistant will place a damp paper in the bag
- the receptionist will telephone the laboratory
- the dental assistant will label the bag with a hazardous symbol
|
a) 1 |
b) 4 |
c) 2, 3 |
d) 1, 2 |
e) 2, 3, 4 |
Answer: B
- phoning is not an effective way of informing the laboratory, the assistant may forget or lab technicians may be in contact with the alginate prior to the call
- damp paper will help to prevent dimensional distortion for a limited period of time
- the bag should be labeled with a hazardous symbol
Question 32:
Susan Jones is scheduled for endodontic treatment. The operative tooth is
the upper right central incisor. After the tooth has been anesthetized, the
procedure begins with the placement of the rubber dam. The pulp tissue is
removed and the dentist inserts an endodontic file to determine the length of
the canal. The film is exposed and processed. The radiographic image is measured
to obtain the length of the canal. What may result from an inaccurate length
measurement?
- perforation of the apex
- postoperative pain
- overinstrumentation of the canal
- underinstrumentation of the canal
- underfilling of the canal
|
a) 1 |
b) 2, 5 |
c) 3, 4 |
d) 1, 2, 3, 4 |
e) 1, 2, 3, 4, 5 |
Answer: E
- an inaccurate measurement of the canal can be too long or too short
- too short a measurement may result in underinstrumentation of the canal and underfilling of the canal
- too long a measurement may result in overinstrumentation of the canal and perforation of the tooth apex
Question 33:
After a complete clinical examination, the following is noted on the
treatment chart of a twenty-five year old female patient: - wisdom teeth
are missing - all other permanent teeth are present - 4 - 5 is in
lingual version - 3 - 5 requires an MOD amalgam restoration - 4 - 7
requires an occlusal composite
How is the rubber dam adapted to accommodate tooth 4 - 5?
- a larger size hole would be created
- the hole is created 1mm lingual to the alignment
- the hole is created 1mm facial to the alignment
- the hole is created 2 - 3mm lingual to the alignment
- the hole is created 2 - 3mm facial to the alignment
|
a) 2 |
b) 3 |
c) 4 |
d) 1, 2 |
e) 1, 5 |
Answer: B
- the size of the hole is related to the size of the tooth
- 1mm placement lingually for teeth in lingual version or 1mm placement facially for teeth in facial version is usually considered correct procedure
- punches placed too far facially or lingually with cause bunching, stretching or tearing
Question 34:
Coronal polishing should be limited to a handpiece speed of under
__________________.
- 10,000 RPM
- 20,000 RPM
- 50,0000 RPM
- 75,000 RPM
Answer: B
- a low steady speed of up to 20,000 rpm minimizes tissue trauma and functional heat to the patient
Question 35:
When evaluating a patient's oral hygiene an index which categorizes the amount
of tooth structure covered by plaque, calculus and stain may be used, if the
index used in your office is from 0 - 3 indicating ideal to poor oral hygiene
and/or accumulation. An index of 1 indicates:
- there is no plaque, stain or calculus present
- there is plaque, stain or calculus present within the gingival 3rd of the teeth
- there is plaque, stain or calculus present extending into the middle 3rd of the
teeth
- there is plaque, stain and calculus covering most of the tooth surfaces
Answer: B
- if O is ideal and 3 is poor, the sequence would be:
Question 36:
Following the diagnostic evaluation the dentist provides the patient with
standard treatment alternatives, benefits and costs. The informed patient
exercised "the right to chose" and selects a treatment plan which does not
reflect the dentist's preference. The value demonstrated in this situation is
______________________.
- patient autonomy
- practice preference
- life and health
- appropriate and pain free oral function
- aesthetics
Answer: A
- decisions made in dentistry involve moral choices and choices involving conflicting values
| patient autonomy |
the patient has the right to make an informed decision regarding their dental care even when it differs from the dentist's preferred care |
| practice preferences |
recognized services, materials, and techniques may vary according to the preference of the dental office |
| life and health |
most important of the values
all dental care must maintain or improve a patient's quality of life |
| appropriate and pain free oral function |
care of all patients will vary based on factors such as age, health, anatomy, and oral hygiene |
| aesthetics |
the self image of the patient must be addressed when oral and facial appearance is involved |
Question 37:
A dentist is responsible for providing care to members of society and must be
aware of behavior that is discriminatory or contradictory to human rights
legislation. A dentist has a right, in an emergency situation, to refuse care
based on _________________.
- personal conflict
- time constraint
- religious belief
- race
- medical condition
|
a) 2 |
b) 5 |
c) 1, 5 |
d) 1, 2 |
e) 3, 4 |
Answer: D
- a dentist can refuse emergency care based on a personal conflict or time constraint
- religious belief, race, medical conditions, sexual preference, and age are all human rights issues
Question 38:
Ongoing review of the regular activities in a dental practice will indicate the
effectiveness of the time management of the team members and time wasting
activities. Which of the following is/are indicative of time wasting activity or
behavior?
- not planning
- lack of privacy
- work area clutter
- organize work flow
- establish deadlines
|
a) 1 |
b) 1, 4 |
c) 4, 5 |
d) 1, 2, 3 |
e) 2, 3, 5 |
Answer: D
- organizing work flow and setting deadlines are effective steps in time management
- work area clutter, lack of privacy and not planning waste time and energy gradually effecting not only the individual involved but all team members
Question 39:
A new patient is seeing the dentist requesting a second opinion regarding a
treatment plan proposed by another office. The dentist agrees to a clinical
examination and to provide the patient with independent treatment alternatives,
costs and benefits. After providing the patient with comprehensive alternatives
the dentist leaves the room and the dental assistant prepares to dismiss the
patient. The patient expresses disbelief at the current state of her teeth,
remarking that a lot of time and money has been spent through the years
maintaining her teeth. The dental assistant explains that the quality of care
that she had received in the past was poor and in fact is responsible for her
current dental situation. The dental assistant's statement could prove damaging
under the concept of __________________________.
- act of omission
- act of commission
- malpractice
- jurisprudence
- defamation of character
Answer: E
- an act of omission is failure to perform an act that a reasonable and prudent professional would perform
- an act of commission is when an act is performed that a reasonable and prudent professional would not perform
- malpractice - professional negligence
- jurisprudence - law as applied to dentistry
- defammation of character is an attack on reputation
Question 40:
An orthodontic patient arrives for a 10:00 appointment. (Her arch wire needs to
be tightened) The dental assistant observes the patient as being anxious and
unresponsive to conversation. At the end of the session, the patient informs the
assistant that at the previous appointment (for the same treatment), another
assistant left a rough edge that resulted in a lacerated cheek. In addition, the
same assistant made a rude comment (during a filling appointment six months ago)
regarding the patient's nose ring. How should the dental assistant deal
with this situation?
- asks the patient to make another appointment to discuss this
- discuss immediately
- recognize the real issue
- avoid being argumentative
- document details of the conversation
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a) 1 |
b) 5 |
c) 2, 5 |
d) 3, 4 |
e) 2, 3, 4, 5 |
Answer: E
- problems and concerns should be discussed immediately, delay in dealing with a patient concern indicates disinterest or that a patient's point of view is unimportant
- delays to solving allow the problem to escalate
- listen to determine if the problem is related to other concerns such as personal problems or personality conflicts
- arguing with a patient provides additional barriers to successful resolution
- comprehensive details of the conversation are essential
The following reviews are available for purchase. Please forward payment to head office.
| CODE | DESCRIPTION | FEE | TOTAL |
| PGDR1 | REVIEW #1 | $30.00 +GST | $32.10 |
| PGDR2 | REVIEW #2 | $30.00 +GST | $32.10 |
| PGDR3 | REVIEW #3 | $30.00 +GST | $32.10 |
| PGDR4 | REVIEW #4 | $30.00 +GST | $32.10 |
| PGDR5 | REVIEW #5 | $30.00 +GST | $32.10 |
*cash or cheque only please
Mailing costs only are included in the module fee in Canada and the United
States
***additional shipping / handling costs may be applied for other destinations
*Purchase of reviews does not guarantee success on examinations
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